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Culture

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Culture

Cole Hardware is a local, family-owned business serving the San Francisco Bay Area since 1920. Cole Hardware is known for its outstanding customer service, commitment to the community, and leadership in environmental efforts through public outreach, education, and partnerships with various San Francisco agencies. We were the first green-certified hardware store in the nation. If you are passionate about your career and contributing to a company you can believe in, consider joining our team.

Working at Cole Hardware immerses you in a unique family culture. Diversity, independence, and teamwork are important to us. Both your smarts and your smile are critical to your success in our community-oriented, employee-centric culture. At Cole Hardware, you are given the freedom to “own” your job, as you work hard to please our customers. In fact, our internal mission statement guides our every action: “Do whatever it takes to create positive dinnertime conversation.” And to our customers, we present our external mission statement: “Our commitment to you: Your satisfaction guaranteed. Period.” Combined, these make Cole Hardware a great place to both shop and work.

We know the quality of customer relations is a mirror of quality employee-management relations. Therefore, we will do our best to treat you as we want you to treat our customers. We will educate you about our products and our business. We want you to be the best at serving customer so that Cole Hardware can always strive to be the best in the people business!

“There are no strangers here, just friends we haven’t met.” —Dave Karp, Founder


 


Cole Hardware is an equal opportunity employer and is committed to making employment decisions on the basis of merit. We want to have the best available person in every job. Company policy prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, or sexual orientation, including all classes protected by federal, state, or local laws. All such discrimination is unlawful and will not be tolerated.

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